If you've got a question about the bonio product range, or how to care for your best friend, you can contact the Purina PetCare Service by post, phone or online. Our team of highly experienced customer service professionals will be delighted to help.
In addition, you'll find a special section on this site dedicated to pet behaviour enquiries - Why Does My Dog Do That?
But to save you time, we've compiled a shortlist of those questions we've heard more than once.Just click on the question to read the answer.
bonio FAQs
What is the average number of tail wags per bonio?
Why are bonio great for dog's teeth?
How do you make/ bake bonio?
What goes into bonio?
How many bonio should I give my dog?
How many bonio are eaten every day?
Help! I need some new ideas on feeding bonio
What time of day is best for feeding bonio?
Will feeding bonio make my dog fat?
What kind of dog is it on the pack - breed etc?
My dog fancies a change from original - what else can I feed him?
The pack has changed - is it still the same bonio inside?
How natural is bonio?
What are the benefits of the different types of bonio?
How many bonio are made each year?
How many generations of British dogs have been fed on bonio?
How does my dog know the difference between a box of bonio and any other
box I get out of the cupboard?
Can you suggest uses for the different sizes of bonio?
Where is bonio sold?
It says on the box that you use recycled materials - how green are bonio?
About this website
Why do certain areas of this site require registration?
How can I ask a question about bonio?
Is this website accessible to the visually impaired?
How do I learn more about Purina PetCare?
Does Purina operate any other pet care websites?
What browser types support this website?
I cannot see certain areas of this website. What should I do?
Does this site use cookies?
What is your privacy policy?
Who is the owner & operator of this website?
How can I unsubscribe from Purina PetCare services?
Q. What is the average number of tail-wags per bonio?
A. Scientific opinion is divided, but slow-motion replays suggest anything up to a hundred.
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Q. Why are bonio great for dog's teeth?
A. It's all down to the bonio shape and texture. The special recipe helps to scrape away the plaque and tartar that build up on your dog's teeth everyday. This is important as it's the plaque and tartar that cause gum disease and tooth loss.
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Q. How do you make / bake bonio?
A. Each and every bonio biscuit is lovingly oven-baked, just as it has been for the last 75 years!
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Q. What goes into bonio?
A. Only carefully chosen natural, wholesome and nutritious ingredients are used in making bonio.
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Q. How many bonio should I give my dog?
A. Not a good idea to let your dog decide! It depends on the size of your dog. You'll find all you need to know on our Feeding Instructions page.
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Q. How many bonio are eaten every day?
A. Almost 1 million bonio are munched, scrunched and savoured every day!
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Q. Help! I need some new ideas on feeding bonio
A. Add a bit more fun to his day. Hide a trail of bonio biscuits around the house, surprise him by concealing them in his meal, or give them as a midnight snack!
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Q. What time of day is best for feeding bonio?
A. Anytime is bonio time! Dogs love its yummy taste and goodness morning, noon and night.
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Q. Will feeding bonio make my dog fat?
A. No, as long as you follow our Feeding Instructions
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Q. What kind of dog is it on the pack - breed etc?
A. bonio's 'cover-girl' is a basset hound. She's a lovely character whose owner works in the bonio factory - every dog's dream!
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Q. My dog fancies a change from original - what else can I feed him?
A. You're never short of options with bonio! Marrowbone, charcoal, beef, chicken, lamb and rice are all guaranteed to keep tails wagging. Go to our Product Catalogue for more delicious details!
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Q. The pack has changed - is it still the same bonio inside?
A. Apart from the pack, nothing has changed about scrummy, crunchy bonio in 75 years!
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Q. How natural is bonio?
A. bonio only uses natural ingredients. You can't get more natural than that!
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Q. What are the benefits of the different types of bonio?
A. Like people, dogs can get bored with the same old routine, but a little variety from our product catalogue will keep your dog's tail going like a windscreen wiper!
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Q. How many bonio biscuits are made each year?
A. A jaw-dropping 275 million per year makes bonio Britain's No.1.
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Q. How many generations of British dogs have been fed on bonio?
A. Over 75 years, we've probably fed your dog's great-great-great-great-great grandparents, their pups, their pups' pups, and their pups' pups' pups' pups !
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Q. How does my dog know the difference between a box of bonio and any other box I get out of the cupboard?
A. A dog's hearing has a far greater range than ours. They also know your habits - do you reach for the bonio at certain times of day? The sound of a cupboard opening, a hand fumbling in a box and the promise of their favourite, wag-tastic biscuit will bring them running like greyhounds!
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Q. Can you suggest uses for the different sizes of bonio?
A. bitesize and mini bonio are perfect for slipping in your pocket on walks. (And no crumbs!) So, next time you stop to admire the view, why not give your pooch a little picnic? It's also a great way to distract them from your pub lunch!
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Q. Where is bonio sold?
A. You'll find a complete list of bonio stockists under Buy Online
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Q. It says on the box that you use recycled materials - how green are bonio?
A. All our cartons are 80% minimum recyclable.
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About this website
Q. Why do certain areas of this site require registration?
A. In order to visit certain areas of this website we ask you first to complete a short registration process. The information you provide will allow us to more effectively answer your queries, manage your submissions and provide you with better-tailored, more relevant pet care information and advice. Once registered you will have access to all the exclusive fun and informative registered 'members only' areas on this and many other Purina websites! Any information provided will be securely stored and accessible only via your confidential password. Registration creates a personal profile for you that you can alter at any time by visiting the 'Your profile' section of this website.
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Q. How can I ask a question about bonio?
A. If you've got a question about any aspect of pet care, nutrition, canine behaviour, or an enquiry about any of the scrumptious, pooch-perfect Purina product range, including bonio - the Purina PetCare Service can help. Managed by our team of highly experienced customer service professionals, the PetCare Service provides support and information for pet owners on the widest range of pet care issues, as well as answers to your product queries.
Pick up the dog & bone to contact the PetCare Service on 0871 2302325 in the UK or 012 477 705 in the Republic of Ireland, 8am - 6pm Monday to Friday. (National call rates will apply). Or write to: Nestlé Purina PetCare Ltd, PO Box 297, New Malden, Surrey, United Kingdom KT3 4WL.
Alternatively you may prefer to contact the PetCare Service online. This service is free of charge for all registered visitors.
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Q. Is this website accessible to the visually impaired?
A. Purina PetCare has designed this website to be both accessible and compatible with all types of adaptive technology used by visitors with disabilities, including screen readers and other assistive technologies, and has been tested accordingly. For further information please read our Accessibility Statement.
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Q. How do I learn more about Purina PetCare?
A. There is a brief introduction to Purina PetCare, manufacturer of bonio, Britain's No.1 tail-wagger, on this website. To learn more, please visit our pet care information and advice site, www.purina.co.uk, which also features information about the company, our brands and products and our wider activities in the UK.
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Q. Does Purina PetCare operate any other pet care websites?
A. Purina operates a wide network of brand and pet care information sites in the UK and throughout Europe, in a variety of languages. Here, you'll find all sorts of advice, fun and information relating to your dog, cat, chat, hund or chien! To discover which sites are available in your language or country, visit the Purina Web Directory.
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Q. What browser types support this website?
A. This website has been designed to work on Microsoft Internet Explorer 5 upwards and Netscape Navigator 7 upwards, on either a Windows or Apple Macintosh environment with a minimum screen resolution of 800 x 600 pixels. Certain areas of this site also require the Macromedia Flash MX plug-in. To download the Macromedia Flash MX plug-in, click here.
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Q. I cannot see certain areas of this website. What should I do?
A. Some areas of this site can only be viewed with the Macromedia Flash plug-in. These include the homepage. To download the Macromedia Flash MX plug-in, click here.
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Q. Does this website use cookies?
A. Yes. We use cookies to enable registration and password security.
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Q. What is your privacy policy?
A. You can read our full privacy policy, covering the collation and usage of visitor data, by visiting the site Terms of Use on this website.
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Q. Who is the owner & operator of this website?
A. This website is owned and operated by Nestlé Purina PetCare Ltd. UK office: St George's House, Croydon, Surrey, United Kingdom, CR9 1NR. To find out more information about Nestle Purina PetCare, visit www.purina.co.uk.
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Q. How can I unsubscribe from Purina PetCare newsletter services?
A. You can subscribe, and unsubscribe, from any Purina advice service, such as our various email newsletters, by visiting the Your Profile section of this website. If you wish to subscribe to these services for the first time, you will need to complete a short registration process.
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